Support
Contact Support
RoadAssistNow support for roadside requests, billing, account access, privacy questions, and provider operations.
Contact RoadAssistNow
Email support
Use this for App Store support, account access, billing, privacy, refunds, receipts, and non-emergency provider questions.
support@roadassistnow.com
Call support
For urgent active roadside requests, safety concerns, dispatch issues, or payment questions during a service.
24/7 urgent roadside support
Track an active request
Look up a tow or roadside request using your order number or secure tracking link.
Live status
What support can help with
Roadside request help
Provider ETA, dispatch status, cancellation, and safety issues
Billing and refunds
Payment authorization, captured charge, receipt, duplicate charge, and refund review
Account access
Login, password reset, saved vehicles, phone number, and profile updates
Privacy requests
Data access, correction, deletion, location data questions, and privacy policy questions
Provider questions
Provider onboarding, service area, documents, job status, and earnings support
Support response information
For active roadside safety or dispatch problems, call support so the issue can be handled immediately.
For email support, include your name, phone number, order or tracking number if available, and a short description of the issue. RoadAssistNow reviews support messages for account, billing, privacy, provider, and App Store support requests.
Support requests may require identity or account verification before RoadAssistNow can disclose trip, payment, vehicle, or personal information.
Legal and privacy links
Privacy Policy
Review how RoadAssistNow collects, uses, shares, retains, and protects account, location, vehicle, payment, trip, and support data.
Separate privacy page
Terms of Use (EULA)
Read RoadAssistNow customer, provider, payment, dispatch, cancellation, refund, and platform terms.
Separate terms page