Shop & dealer orders
Shop / Dealer account
Create a shop profile, save the shop location, then order tow or roadside service for a customer with their address and phone number.
Fast lane
Shop / Dealer account
Save your shop location once, then order service for a customer with just their address and contact info.
Step 1
Create shop profile
This is the information a dealer or repair shop saves on the account. The saved shop location becomes the default tow destination for future orders.
Step 2
Order service for a customer
Next time the shop orders, they enter only the customer/service location, name, contact person, phone, and service type.
Customer notification
Text message will be sent to the contact
RoadAssistNow: your shop requested tow truck for you. A verified tow/service truck is on the way. Tracking link will be sent when dispatch assigns the provider.
Pickup: Customer service address
Drop-off: Saved shop location
Service: Tow truck
Contact phone: Required before sending SMS